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Chef Nathan Buckley

Terms of Service

Booking & Service Policies

Payment & Booking Policy

  • Payment in full is required to reserve any date.
  • Once paid, your session or event time is blocked on my calendar and I begin planning and prep for your specific menu and group.
  • Bookings are non‑transferable to other people but may be rescheduled by you within the rules in the Cancellation & Rescheduling Policy below.
  • If I ever need to cancel for any reason, you may choose a full refund or move your booking to a new date.

Cancellation & Rescheduling Policy

Because all services are scheduled in advance and involve reserved time, preparation, and opportunity cost, the following policy applies to all bookings.

To re‑schedule or cancel your booking, please contact me directly:

All time windows below are relative to the scheduled start time of your session or event.

More than 7 days before a scheduled session or event

You may cancel or reschedule. You can choose either:

  • A full refund, or
  • A credit applied to a new date, subject to availability.

7 days to 48 hours before a scheduled session or event

  • Your payment becomes non‑refundable
  • You may reschedule once to a new date, subject to availability, if you contact me in this window
  • If you choose not to reschedule, the booking is forfeited and no refund is issued

Within 48 hours of a scheduled session or event

  • The session or event is considered forfeited
  • No refund or reschedule is available

Bookings made within 7 days of the scheduled session or event

  • Payment is non‑refundable
  • You may request a one‑time reschedule if you contact me more than 48 hours before the session start, subject to availability
  • If you cancel or request changes within 48 hours, the booking is forfeited

No‑Shows

Missed sessions without notice are treated as completed and are not refundable or reschedulable.

Provider Cancellations

  • If I need to cancel or reschedule for any reason, you will be offered either:
    • A rescheduled date/time, or
    • A full refund for the affected session(s), including any deposit applied to that date

Travel & Service Area Policy

All services are provided in your home. I include local travel in my pricing and keep extended travel simple and transparent.

Standard Service Area (No Extra Fee)

  • Travel is included for bookings within my standard service area in Southern New Hampshire and Northern Massachusetts
  • The standard service area will be confirmed at booking based on your address
  • There is no separate travel fee for clients within this area; it’s already built into the price you see

Extended Travel

  • Bookings outside the standard service area may be subject to an additional travel surcharge based on distance and time
  • Any extended travel surcharge will be clearly communicated and agreed to before your booking is finalized
  • If you prefer, I’ll let you know upfront whether your location is:
    • Within the standard area (no extra fee),
    • In an extended area (small travel surcharge), or
    • Outside my current service range

Availability & Limitations

  • Extended‑distance bookings are accepted on a limited basis and are subject to schedule availability
  • I reserve the right to decline bookings outside the service area if the travel requirements are unreasonable or would negatively impact other clients’ bookings

Liquor Compliance Disclosure & Policy

This policy outlines the alcohol compliance policies for any class that may include an optional alcoholic beverage component. These policies are designed to ensure compliance with applicable alcohol laws in New Hampshire and Massachusetts, and to protect both the client and instructor.
The services provided are instructional in nature only. The instructor does not sell, distribute, serve, or provide alcoholic beverages.

General Alcohol Compliance Policies

The following rules apply to all classes that may involve alcoholic beverages.

Alcohol Supply

All alcoholic beverages must be purchased and supplied by the client or participants. The instructor does not purchase, transport, or supply alcohol for any class.

Alcohol Handling

The instructor will not:

  • Pour alcohol
  • Mix alcoholic beverages
  • Serve alcoholic beverages
  • Distribute alcohol to participants
  • Participants are responsible for handling and adding alcohol themselves if they choose to include it

Instruction may include:

  • Beverage composition
  • Flavor balancing
  • Cocktail structure
  • Technique explanations

However, participants perform all alcohol handling themselves

Optional Alcohol Participation

Participation in any alcoholic beverage component of a class is entirely optional. Classes are designed to function fully as non-alcoholic or mocktail instruction. Participants may choose to add alcohol independently if they wish.

Age Requirements

Any participant consuming alcohol must be 21 years of age or older.
If any participant is under the age of 21:
They may not participate in the alcohol portion of the class.
They may participate in non-alcoholic beverage instruction only.

Refusal of Alcohol Instruction

The instructor will not conduct any portion of the class involving alcohol if:

  • Alcohol is provided to a person under the age of 21
  • The host insists that underage participants be allowed to consume alcohol
  • Local laws or circumstances create a compliance concern

In such cases, the instructor may:

  • Continue the class without the alcohol component, or
  • Terminate the alcohol instruction portion of the class

If a client insists on violating these policies, the instructor reserves the right to discontinue services.

Responsibility for Alcohol Consumption

Participants are responsible for:

  • Their own alcohol consumption
  • Compliance with applicable state and local laws
  • Ensuring safe transportation if alcohol is consumed
  • The instructor does not monitor alcohol intake and does not provide alcohol service

State-Specific Notes

Massachusetts

Massachusetts alcohol laws are regulated by the Massachusetts Alcoholic Beverages Control Commission (ABCC) and local licensing authorities. This service is structured as private instruction in a private residence. The instructor does not sell, distribute, or serve alcohol. All alcohol present at the event must be purchased, possessed, and handled by the client or participants.

New Hampshire

Alcohol laws in New Hampshire are regulated by the New Hampshire Liquor Commission. This service is structured as private instructional services in a private residence, where alcohol is supplied and handled exclusively by the client or participants. The instructor does not transport, sell, distribute, or serve alcohol.

Client Acknowledgment

By booking a class that may include an optional alcoholic beverage component, the client acknowledges and agrees that:

  • The instructor does not provide alcohol
  • All alcohol is supplied and handled by the client or participants
  • Alcohol consumption is limited to individuals 21 years of age or older
  • The instructor may refuse or discontinue alcohol-related instruction if compliance concerns arise
  • These policies are designed to ensure compliance with applicable alcohol laws and to maintain a safe learning environment

General Policies

Overview

This website, chefnathanbuckley.com (“the Site”), is operated by Chef Nathan Buckley (“we,” “us,” or “our”). By visiting our Site and engaging with the content, services, and products offered, you agree to be bound by the following Terms of Service (“Terms”), including additional terms and policies referenced herein or available via hyperlink. These Terms apply to all users of the Site, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before using our Site. If you do not agree to these Terms, you may not access the Site or use any of our services. By continuing to use the Site, you accept the current Terms.

We reserve the right to update or modify these Terms by posting changes to this page. It is your responsibility to review these Terms periodically for updates. Your continued use of the Site constitutes acceptance of any changes.

Online Store Terms

By using the Site, you confirm that you are at least 18 years of age, or you have given us consent to allow your minor dependents to use this Site. You agree not to use our products or services for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction, including copyright laws. Any violation of these Terms will result in the termination of your access to our services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content, excluding credit card information, may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, or exploit any part of our services without express written permission.

Accuracy, Completeness, and Timeliness of Information

We are not responsible if the information on this Site is not accurate, complete, or current. The material on this Site is for general informational purposes only and should not be relied upon as the sole basis for making decisions. Any reliance on the material is at your own risk. We reserve the right to modify the content on this Site without notice but have no obligation to update any information.

Intellectual Property Rights

You acknowledge that the content, tools, and services provided on this Site (“Service Content”) are protected by intellectual property laws, including copyright, trademark, and trade secret laws. You agree not to modify, copy, frame, or distribute any content from this Site without our express written consent, except for content you legally upload to the Site. Unauthorized use of the Site or its content is strictly prohibited.

Modifications to Prices of Services

Prices for our services are subject to change without notice. We reserve the right to modify or discontinue any service without prior notice. We are not liable for any price changes or discontinuations of service.

Products or Services

Certain services or products may be available exclusively online. These products or services may have limited quantities and are subject to return or exchange according to our Return Policy. We make every effort to display product images and colors accurately but cannot guarantee their accuracy on your device. We reserve the right to limit the sales of products or services to any person, region, or jurisdiction and to discontinue products or services at any time.

Accuracy of Billing and Account Information

We reserve the right to refuse or cancel orders for any reason, including those placed under the same account or credit card. If any changes are made to your order, we will attempt to notify you using the contact information provided at the time of purchase. You agree to provide accurate billing information and to update your account as necessary for future transactions.

Optional Tools

We may provide access to third-party tools. These tools are provided “as is” and without any warranties. Your use of these optional tools is at your own risk. We are not liable for your use of third-party tools or any new features added to the Site.

Third-Party Links

Our Site may contain links to third-party websites that are not affiliated with us. We are not responsible for evaluating the content or accuracy of these third-party sites and are not liable for any issues that arise from their use.

User Comments, Feedback, and Other Submissions

If you submit any comments, suggestions, or ideas to us, you agree that we may use these submissions without restriction. We are under no obligation to keep submissions confidential, provide compensation, or respond to any submissions. We may remove content that violates these Terms or is deemed objectionable at our discretion.

Prohibited Uses

In addition to the other restrictions outlined in these Terms, you are prohibited from using the Site or its content for any unlawful purposes, including but not limited to: violating intellectual property rights, harassing or abusing others, submitting false information, uploading viruses, or interfering with the Site’s functionality. We reserve the right to terminate your access for violating any prohibited uses.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Site will be uninterrupted or error-free. The service is provided on an “as is” and “as available” basis without any warranties. We are not liable for any direct or indirect damages, including lost profits or data, arising from your use of the Site or its content.

Indemnification

You agree to indemnify and hold harmless Chef Nathan Buckley and its affiliates, partners, and employees from any claims or demands arising out of your breach of these Terms or your violation of any laws or third-party rights.

Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force.

Termination

These Terms remain in effect until terminated by either you or us. We reserve the right to terminate your access to the Site if you fail to comply with these Terms.

Entire Agreement

These Terms, along with any policies referenced herein, constitute the entire agreement between you and us regarding your use of the Site.

Governing Law

These Terms are governed by and construed in accordance with the laws of New Hampshire and U.S. Federal law.

Changes to the Terms of Service

You can review the most current version of these Terms at any time on this page. We reserve the right to update or modify these Terms by posting changes to our Site. It is your responsibility to review the Terms periodically. Your continued use of the Site constitutes acceptance of any changes.

Contact Information

For any questions or comments regarding these Terms, please contact:

Chef Nathan Buckley
chefnathanbuckley@gmail.com
chefnathanbuckley.com